What is the RDO PromiseTM?
With this promise, RDO Equipment Co. is setting an industry standard for sales, parts, and service support. It is exclusive to our company – no other John Deere, Vermeer or competitive brand dealer offers this high-level of guarantee. We pride ourselves on giving customers quality products and services from highly trained professionals. We want you to know how we go the extra mile for you. That’s why we put our Promise in writing. It’s another reason why we’re Customer Focused. Quality Driven.
We raise the bar on the standard 90 day John Deere & Vermeer warranties:
- Repairs made by RDO Equipment Co. using new OEM Repair Parts*
- 15 months/1,500 hours (whichever occurs first)
- Parts purchased from RDO Equipment Co. and installed by customer*
- 6 months
- You can count on extended store hours and extensive “on call” service during peak times
- Your uptime is maximized as we stock and run critical parts regionally
- For your convenience, we deliver between our locations with potential same day service
- You have a choice for shipping options: 2 day freight free, Next Day Air emergency, Saturday emergency orders from John Deere, and quick and easy transfers between RDO Equipment Co. locations
*Some exclusions apply. Ask your local RDO Equipment Co. store for details. Some freight options not available at all stores. Hitachi mining applications are excluded. The Parts & Service Promise™ is not transferrable.
