One of the most challenging aspects of the COVID-19 pandemic is staying connected while social distancing. No longer can contractors meet partners for lunch, talk equipment needs over coffee, even shake their account manager’s hand. But from challenges come innovation and RDO Equipment Co. is getting creative in finding ways to maintain personal, face-to-face connections with customers in the new world of contact-free service.
Dennis Howard talks about the RDO team’s success in keeping customer connections strong using tools like Microsoft Teams, FaceTime, and Google Duo. For those interested in staying in touch with RDO using these tools, he also shares how easy they are to use, even for those unfamiliar with them.
Find more videos designed to help you find, buy, and maintain used equipment by visiting The Track.