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Frequently Asked RDO Account Questions

How do I create an RDO Account on

You may either shop as a guest, or create a personal or business account. We suggest you create an account to improve your online experience, view and track orders from your Order History, among other things.

What is the difference between a personal account and a business account?

Business accounts are requested online and reviewed by our E-Commerce Support Team. They are configured to the unique needs of your business which may include the following:

  • Search and purchase John Deere Construction and Vermeer parts
  • Manage employee access to online shopping
  • Utilize your accurate tax exempt status, if applicable
  • View/download all invoices
  • Manage your fleet of equipment
  • Access a wider variety of payment options during checkout

Personal accounts may be created for immediate shopping and are best suited for homeowners.

Where is MyDealer for viewing invoices and managing my fleet?

Access to MyDealer (Invoices & Fleet) is found within your RDO Account. After signing into your RDO Account, click the Invoices & Fleet tab to view your complete list of RDO Equipment Co. invoices and manage your fleet of equipment.

How do I add John Deere Construction and Vermeer parts to my shopping cart?

Customers signed into their business level RDO Account with a MyStore that sells John Deere Construction or Vermeer equipment can add these parts to their shopping cart.

Our dealer agreements restrict the sale of some vendor parts in certain regions of the country. We encourage users to request a business level RDO Account to display the parts available to their business.

Which store is MyStore?

All customers should be aware of their MyStore selection to receive the most efficient service!

Your MyStore is indicated in the top header of every page. This is the physical store that processes your order for either in store pickup or shipment.

Those customers located more than 300-miles from an RDO Equipment Co. store most often have a MyStore designation we call the Online Store.

I forgot my password, how can I reset it?

Since your RDO Account username is your email address, you can easily reset your password by using this link. Sometimes our password reset email goes to your junk folder, so you may need to look for it there.

What exactly is My Preferred Method presented during checkout?

Customers with a business level RDO Account, may be offered My Preferred Method as a payment method during checkout. Selecting this method will charge the order to your preferred payment method in our business system.

Who do I contact if I have additional questions?

We encourage you to read our Shopping FAQ page which answers several questions.

Please email or call 701-401-9744 with additional questions.

Account Help and Customer Service

RDO Account Help 

If you still have RDO Account questions after reviewing this page and our Shopping FAQ, please contact us at:

Part Support Center 

Your local store is your first point of contact for parts questions. You may also contact our Parts Support Center with questions at: 

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