Purchases completed online or in one of our retail store locations may be returned within 30 days for a full refund of the item’s purchase price.
Returns can either be made to any one of our 75 retail store locations, or shipped back at your expense.
Simply bring your items in their original packaging along with your proof of purchase to any of our store locations. Refund credit options include payment back on credit card, credit to your account (if applicable), or RDO Gift Card. We are unable to offer credit in the form of cash payment.
For those items returned by courier, please complete our RMA form (return merchandise authorization).
Refunds are typically processed within three days from the receipt of returned merchandise or refund request.