According to 2020 research by the Association of Equipment Manufacturers, owners who have implemented machine control technologies have reported benefits in grading accuracy, improved efficiency and improved operator performance.
Even as adoption rates of machine control have dramatically increased, the same research shows that there are still barriers to adoption.
RDO Equipment Co. is making strides to help reduce those barriers. With the awarding of a Topcon distribution contract in June 2022, the positioning division of RDO leverages the full resources of the RDO technology team and its support network.
Texas joined Arizona, California, Minnesota, Montana, North Dakota and South Dakota as the eighth state to sell and distribute Topcon products — and allowed every RDO Equipment Co. construction store in the U.S. to be a technology solutions provider.
Equipment owners often cite cost, limited staff resources and lack of knowledge as the biggest challenges to their operation when it comes to technology. RDO’s team of technology experts partner with these customers to provide onsite training and remote troubleshooting support. In addition to the in-person service they’ve come to expect from RDO, customers can take advantage of remote support — with an average hold time of 40 seconds and a 93% resolution rate in 10 minutes or less. Further establishing the commitment to our goal of providing a world-class experience with each interaction.
As a direct dealer, RDO deepens its close relationship with Topcon and offers customers more options to help increase efficiencies and support their goals. The suite of Topcon products, combined with unmatched service and support from your partner on the job site and off, means customers can find what they need to get the job done right.
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