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Why RDO Equipment Co. Is Your Trusted Equipment Parts Partner

Why RDO Equipment Co. Is Your Trusted Equipment Parts Partner

When your equipment breaks down or you need a replacement part fast, having a reliable parts partner makes all the difference. 

At RDO Equipment Co., our parts support teams are focused on quickly getting you the OEM or aftermarket parts you need. Backed by expert guidance and an expansive parts inventory, we're here to keep your operation running smoothly.

We Make It Easy to Get the Parts You Need 

Whether you need expert advice or already know the part number, we offer flexible ways to get what you need: 

  • Call or visit your local RDO parts department for personalized support 

  • Call our toll-free parts customer support number: 844-736-7278

  • View our real-time parts inventory and buy online with a free RDO Account  

  • Speed things up with Quick Order if you already know your part number 

  • Enroll in John Deere’s PARTS OnSite™ program to keep essential parts stocked at your shop, with flexibility to swap out seasonal parts as your needs change

Our People: Experts Ready to Help 

Our parts specialists know your equipment and your business. They’re extensively trained in every step of the parts process, from identifying the right component to efficient order fulfillment and delivery. That means accurate answers and fast service every time you call. 

Each team brings a wealth of knowledge and experience, so even if you don’t have a part number, you’re talking to someone who can help you find exactly what you need. 

Our parts specialists bring: 

  • Extensive training for fast, accurate parts support 

  • Real-world experience to solve complex parts challenges 

  • Bilingual support to assist a wider range of customers 

Our Approach: Proactive, Fast, Reliable 

We don’t wait for problems to happen. With tools like John Deere’s Machine Learning Parts Forecasting (MLPF) and Machine Health Monitoring for connected equipment, we anticipate parts needs and stock accordingly, helping prevent machine downtime before it happens. 

Our extensive inventory is spread across multiple RDO locations, and teams work together to source parts quickly, even if your local store doesn’t have it in stock. 

How we help keep your operation moving: 

  • Strategic inventory planning to stock the right parts at the right time 

  • Machine health monitoring to catch issues early and reduce unexpected downtime 

  • Extensive parts inventory across our locations to support a wide range of equipment 

  • Inventory sharing between stores to help you get the part you need — fast 

Why RDO Equipment Co. Makes the Difference 

Downtime costs you time and money. At RDO Equipment Co., we combine expert parts knowledge and 24/7 access to our extensive inventory online to get you the parts you need when you need them. That means less waiting and more time getting the job done. 

Ready for reliability in a parts partner? Find your local RDO parts team, create a free RDO Account to shop our parts catalog or place your Quick Order today.


Have More Questions?  

Here are a few common questions we hear from customers: 

Are OEM parts always more expensive than aftermarket? 

  • Not necessarily. Many manufacturers, including John Deere, monitor market pricing closely to stay competitive. While aftermarket parts can be less expensive, OEM parts purchased through RDO are backed and warrantied by our RDO Promise

How can I tell when it’s time to replace a part before it fails? 

  • For connected machines, our Machine Health team monitors error codes to help catch issues before they happen. For non-connected equipment, it’s best to schedule consistent preventative maintenance and watch for wear on critical parts to avoid costly breakdowns. 

What if I don’t know the part number? 

  • Our team can help you find the right part by machine model, description, photos or even a video call to give our technicians a better look at the equipment. Those shopping for John Deere parts can use our custom John Deere Parts Catalog integration.

Do you offer support in languages other than English? 

  • Yes. Our bilingual team members are available to assist Spanish-speaking customers. Call your local RDO store or our toll-free parts phone number: 844-736-7278
RDO Equipment Co.

Founded in 1968, RDO Equipment Co. sells and supports intelligently connected agriculture, construction, environmental, irrigation, positioning, and surveying equipment from leading manufacturers, including John Deere, Vermeer, and Topcon. With more than 80 locations across the U.S. and partnerships in Africa, Australia, Mexico and Ukraine, we deliver creative solutions so our customers can grow and build the world.  

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