Manager in office

Manager in workshop

Caught between training a new operator or deciding where to send the tender truck? Major family event scheduled right in the middle of planting or harvest? JDLink™ wireless communication provides ways to see what is going on without having to physically be there.

These remote management tools help any manager who has needed to be in two places at one time. Each JDLink offering has a method to share location and basic machine usage. Once a fleet is equipped with JDLink, managers can logon to the JDLink website, JDLink mobile application or the John Deere Operations Center to view all equipment or a single machine to keep informed of equipment location.

The following are available with all JDLink offerings:

• Monitor machine location 
• JDLink mobile app offers a way to stay connected on the go with Android™ and iOS® devices
• Maintenance planning and logging
• Geofence and curfew

JDLink Connect

JDLink Connect offers even more in machine management.

Using JDLink management tools from the office

Using JDLink mobile app from the field

With JDLink Connect, users also receive current hours, machine performance information, and much more. This enables managers to save time traveling from field to field. Managers can also improve or maintain performance at levels closer to the full potential of the machines.

JDLink Connect provides a premium user experience with many additional features

• JDLink Connect

IOS is a trademark of Cisco Technology, Inc. used under license by Apple, Inc. Android is a trademark of Google, Inc.

Scheduled machine utilization report

The JDLink system automatically logs and sends in machine performance and settings information daily through cellular signals. This information is logged every 30 minutes with average readings for the time period. These measurements are accumulated to give an aggregated average or last value in most cases. This gives the performance information for speeds, fuel rates, and last status for measurements such as settings and fuel tank or diesel exhaust fluid (DEF) tank levels.

JDLink gives producers the flexibility to set up scheduled email reports and also allows producers with large fleets to do basic comparison of machine performance and time utilization with the data export tool. Producers can export multiple machines at once in a .CSV format.

Scheduled reports:

The scheduled reports are automatically generated on the time period selected. The reporting interval can be customized to receive reports daily, weekly, monthly, or yearly. The .CSV files can be opened in a spreadsheet program and reformatted to meet the manager’s needs.

Scheduled reports include the following information and data formats:

• Time utilization (engine hours, work, idle, and transport states PDF)
• Fuel consumed (estimated PDF only)
• Maintenance coming due or past due with interval, location, last call in (.CSV only)
• Alerts counts (PDF only)

In addition to scheduled reports, there is capability to run an engine hours report at any time on demand. This is available on the most recent four months of information and sent by email immediately as a .CSV file format to view in a spreadsheet.

Example of time utilization report for one month

Example of fuel report for one month

Example of maintenance report

NOTE: JDLink features are model dependent. Confirm with a John Deere dealer what specific features are available.

Location summary in JDLink™ website

JDLink wireless communication helps get the right employee and machine power to the right location in the operation. Knowing where machines are and where they need to be can mean the difference in getting crops planted minutes before a storm comes or even impact the ability to commit to another customer about availability. JDLink helps route support vehicles such as fuel, seed, and fertilizer by showing the manager the last known location on the map.

Location Summary, shown in the picture on the left, is available with all JDLink subscriptions. A manager views this location summary in the JDLink website. This shows all call-in location markers in selected time period with the date/time stamp.

Producers can coordinate labor and machine logistics efficiently with location information.

Equipment locations shown in JDLink web application

Locations in JDLink mobile app

Here is how location information appears in the JDLink web application, on the left, and the JDLink mobile application, on the right.

JDLink offers the added bonus of Location History with the Operations Center.

Service ADVISOR™ Remote connections to CANBus systems on tractors

Technician viewing DTCs and machine locations

Manager getting driving directions

Support machines and people to keep the operation running.

• Use Remote Display Access (RDA) to check on work in progress or help an operator in need.
• Identify issues promptly with machine alerts  for the operator and dealer.
• Let a dealer connect with the machine through Service ADVISOR Remote system, to diagnose what is needed to keep the operator running.

Remotely support operators when they need help with John Deere Precision Ag Technology :

• Connect with RDA to support operators in season when time matters most.

Remote support from a John Deere dealer:

Optimize machines for performance and efficiency

• Get suggestions from experts on how to adjust machine settings and utilize technology and automation features from AutoTrac™ assisted steering system to transmission and engine automation settings such as IVT™ auto mode, AutoPower™ shift system or Efficiency Manager™ feature. The machine measurements can be reviewed to understand the impact of changes in performance.
• Connect with RDA to get support when operators cannot resolve the problem alone.

Remote diagnostics with machine alerts and Service ADVISOR Remote:

Dealers can review alerts on the machine to quickly make an assessment if a visit or additional diagnostics is needed by reviewing diagnostic trouble code (DTC alerts).

Remote diagnostics allows operations to get insights from a certified John Deere technician by sharing information prior to any service calls. This means operators can be up and running sooner. Reduce the impact an issue has on overall fleet and operation's productivity. This diagnostic capability is called Service ADVISOR Remote computer diagnostics and is available with JDLink Connect system.

In some cases, the technician can use that information to provide a remedy without any need for an onsite visit. For example, a John Deere dealer can do the following in real-time remotely with an operator in the cab:

• View and reset diagnostic trouble codes (DTCs)
• Facilitate a software update on certain controllers for specific machines
• Obtain machine recordings created during operation for specific machines. Recordings are often used to help trouble shoot intermittent issues.

The technician can be better prepared for a service call with more information available. With telematics communications enabled, dealer service managers and technicians can more efficiently view DTCs for upcoming visits and plan routes to where the machines are currently located.

Machines compatible with JDLink for remote support

Machines compatible with JDLink Connect

A. W200* Series Windrowers
B. 7760*, CP690, and CS690 Cotton Pickers and Strippers
C. S, T, W Series Combines
D. 7000*, 7050, 7080, and 8000 Series Self-Propelled Forage Harvesters
E. CH570 Sugar Cane Harvester
F. R4023, R4030, R4038, R4045, 4630, 4730, 4830, and 4940 Sprayers
G. 9030* and 9R/RT/RX Tractors
H. 8030* and 8R/RT Tractors
I. 7030* and 7R Tractors
J. 6030*, 6M*, and 6R Tractors

Not pictured: JDLink system on ExactEmerge™ Planters
 

* = Limited support capabilities – see dealer for more information.

All machines above are compatible with collecting machine performance measurements and DTCs. For more specific information and compatibility contact a dealer.

NOTE: Not all products or models are available in all regions. Refer to a local John Deere dealer for product availability.

The JDLink™ subscription on Modular Telematics Gateway (MTG) hardware can be upgraded from JDLink Ultimate or JDLink Access plus RDA to JDLink Connect to enable Remote Display Access (RDA) and Wireless Data Transfer (WDT) on all John Deere and non-John Deere machines. Additional machine measurements and support capabilities are enabled on compatible John Deere machines. See compatibility chart for details.

The transfer of data over cellular requires an active subscription which is purchased through StellarSupport™ system. This system is used for all John Deere Ag Management Solutions (AMS) subscriptions and activations. This subscription is managed exclusively through the John Deere dealer.

JDLink Connect subscriptions are now available in base equipment on many John Deere self-propelled machines ordered new from the factory. Factory subscriptions were JDLink Ultimate or JDLink Ultimate plus RDA.

JDLink Express and Locate subscriptions are also available to track machines.

JDLink subscriptions

Temporary subscriptions (factory and field kits only)

• Each factory-installed JDLink Connect subscription includes a separate JDLink Ultimate plus RDA or JDLink Access plus RDA temporary subscription of 50 hours.
• The temporary subscription allows the dealer to demonstrate RDA and complete machine setup while the terminal is in the dealer account. It also enables early problem detection and resolution before the machine is delivered to the operator.
• The factory temporary subscription is activated automatically from invoice to dealer until the machine has reached its 50-hour temporary subscription or until the terminal is transferred to a customer organization, whichever occurs first.
• Field kits come with 28-day temporary subscriptions that are activated by the dealer for demonstration and pre-delivery.

JDLink Connect subscription (factory or aftermarket)

• Full capabilities of JDLink Connect, which includes RDA and WDT, will be enabled when the terminal with an active subscription is transferred to a grower’s organization.
• This subscription also includes features on compatible machines to enable remote support with JDLink machine performance and health measurements, Service ADVISOR™ Remote diagnostics system, visualized in online, and dealer support tools.

JDLink Access plus RDA subscription (factory and aftermarket)

• The JDLink Access plus RDA subscription enables the dealer to provide support and is in base for 5 years on all machines that have the MTG 4G LTE.
• This subscription also includes features on compatible machines to enable remote support with JDLink machine performance and health measurements, Service ADVISOR Remote, and RDA, visualized in online, and dealer support tools.

JDLink Connect upgrade subscription (factory and aftermarket)

• JDLink Connect upgrade adds automated WDT capabilities for documentation data and setup files. This is a second subscription that requires an active JDLink Access plus RDA subscription to enable the telematics connection. This also enables more John Deere Operations Center capabilities.
• This subscription is also included in base for the first year with the 5-year JDLink Access plus RDA subscription on machines with the MTG 4G LTE. This option is available aftermarket in additional 1- to 3-year terms to add WDT during the remaining 4 years of the JDLink Access plus RDA subscription.
• Example: Operator wants to purchase 3 years of JDLink Connect capabilities. The dealer would add JDLink Connect upgrade for two additional years beyond the 1 year in base from the factory for 3 years of JDLink Connect upgrade.

Upgrade to JDLink Connect subscription (aftermarket only)

• This converts the JDLink subscriptions to JDLink Connect for one subscription. This must be done for the full term of the subscription remaining.
  
  Example: Operator purchases new model year 2017 tractor with 1-year JDLink Connect upgrade, and 5-year JDLink Access plus RDA subscription. After the tractor arrived, the operator decided to upgrade the full 5 years to include WDT. The dealer is able to convert the subscription to 5 years of JDLink Connect.

Activating JDLink Connect subscriptions

• The JDLink Connect subscription will automatically start for terminals that are transferred prior to the expiration of the JDLink Ultimate plus RDA or JDLink Access plus RDA temporary subscription (less than 50 engine hours).
• Dealers will need to visit StellarSupport to manually activate JDLink Connect terminals transferred to a grower’s organization after the expiration of the JDLink Ultimate plus RDA temporary subscription.

JDLink Demonstration subscriptions

There are also JDLink demonstration subscriptions available. See demo program or StellarSupport to see more information.