A group of RDO team members visited the Vermeer Corporation headquarters in Pella, IA to get a glance at one of Vermeer’s latest equipment offerings, with opportunities to both learn and teach about how to support it.
The main attraction of the trip was Vermeer’s new autonomous Point 2 Point (P2P) pile driver for use on solar sites. Team members John Robertson, Chris Rodell, Tom Potter, James Fields, Steve Zwart, and Andy McCracken took the opportunity to gain a base understanding of the machine from Vermeer experts to help in the initial phases of support as RDO customers begin getting the machine in the field.
On the flip side, John, with support from James, Andy, and representatives from Carlson Machine Control, also facilitated a basic GPS training session for 21 Vermeer representatives. The goal of the training was to share information about the Carlson GPS systems installed on the new P2P machines, giving the Vermeer team a similar base understanding to aid in customer troubleshooting calls.
“Our visit to Pella was a snapshot of how we’re continuously working with our manufacturing partners to learn – and teach – about this equipment so we can all remain prepared to work for our customers,” John said. “There’s always something new to learn to stay up to speed, and it’s the resources and connections like this that allow us to do so.”
The visit was capped with a full tour of Vermeer’s new Pella facility, which was rebuilt after a devasting tornado in 2018.
“It was great to see the amazing state-of-the-art technology and operations they have going on there,” John concluded.