With COVID-19 keeping us physically apart, we look back on a few milestones and team member celebrations that occurred before the sudden prevalence of Zoom meetings, video calls, and other remote meetups.
In late February, the Pasco team came together for a catered dinner celebration of Field Service Technician Rick Ihnen’s 30 years of service with RDO Equipment Co.
After moving to Washington from Minnesota, where he worked at a small John Deere dealership, Rick joined the team in Pasco when it was known as Liberty Ag. He began his career working on small tractors in the shop, but after a few months, he got into the seat of a field service truck and has served as a Field Service Technician ever since.
“Rick has played an integral role in cultivating our customer relationships and has made great contributions to our service department over the past 30 years,” said Jesse Guerra, Service Manager.
Jesse counted himself among the many team members who have benefited from Rick’s knowledge, experience, and mentorship, and praised the attention to detail and care Rick puts into every aspect of his work.
“Rick loves what he does, being in a truck, building relationships with our customers and taking care of their needs,” Jesse added. “I’ve learned a lot from him, and I know I speak for many of our stakeholders when I say we appreciate Rick and his dedication to our store.”