True North Equipment is now RDO Equipment Co.

Welcome to RDO Equipment Co.

Your True North Equipment location is now part of RDO. Find your local store and get the same trusted support from the team you know, now backed by a broader network of resources.

Find My Store

Your True North Equipment location is now part of RDO. Find your local store and get the same trusted support from the team you know, now backed by a broader network of resources.

Find My Store

Built on Trusted Relationships

We recognize the trusted relationships you have built with your True North Equipment team, whose roots in this region stretch back more than a century.

As True North Equipment becomes part of RDO Equipment Co., those relationships are not going away. You'll continue working with many of the same people you know and trust, now with access to additional resources and support.

Like True North, RDO is a family-owned company with strong roots in North Dakota and Minnesota. We know this region as equipment dealers, farmers and neighbors, and we're committed to supporting your operation with the local service and expertise you expect.

Manage Your Account

Find the tools you need to make payments and complete an RDO credit application.

Pay My Bill Update Credit Application

My True North Account Transition

If you previously used My True North, we're working to transition customers to their new RDO account experience.

Learn More

Request an RDO Account

Frequently Asked Questions

What is an RDO Account?
If you regularly used the My True North customer portal, we are likely transitioning you to an RDO Account.

An RDO Account allows you to view invoices, manage your fleet and buy parts online. If you previously had a My True North account, you can attempt to set your RDO Account password or request a free RDO Account.

How can I buy parts online? Previously, I used the My True North customer portal.
Once signed in to your RDO Account, you can shop our multi-vendor catalog of more than 850,000 heavy equipment parts with real-time inventory visibility across 93 RDO locations.

Read our guide to parts ordering, inventory visibility and support options.

View RDO Account FAQs.

Will my parts purchase history be available in my RDO Account?
As part of the transition to RDO, some historical parts purchase records may not be viewable through your RDO Account. If you need detailed parts purchase history, please contact your local store or account manager.

How do I pay my account balance? What are RDO's payment processes?

Remittance Address
RDO Equipment Co.
PO Box 7160
Fargo, ND 58106-7160

In-Person Payments
Payments by check may be delivered to any RDO Equipment Co. location.

Electronic Payments
Payments may be made by calling 800-950-4905.

Wire/ACH Payments
Wire and ACH payment instructions are available upon request.

Credit Card Payments
RDO Equipment Co. accepts credit card payments for point-of-sale transactions only. Credit card payments are not accepted for payments on account.

Payment Terms
Standard payment terms are net 30 days from the invoice date for parts, service and rental invoices. Finance charges may apply to balances remaining unpaid after 30 days.

Online Account Payments
EPAY is no longer available for online account payments. We apologize for any inconvenience.

Payments for outstanding invoices previously owed to True North Equipment should be sent to the address above.

We had a credit account with True North Equipment. How is that affected?
A credit limit remains available for your use. However, you will need to complete a new RDO credit application online at RDOequipment.com/financing by Sept. 15, 2026.

Questions regarding the credit application can be directed to RDOcreditapp@RDOequipment.com.

We have additional credit or payment questions. Who can we contact?
Please call 800-950-4905 or email RDOAR@RDOequipment.com with any questions.

My business or farm has special sales tax considerations. Do I need to submit a new tax-exempt certificate to ensure tax on invoices is correct?
While we have records indicating which customers have special tax considerations, a change in business ownership requires an updated tax-exemption certificate. Please complete a new form and email it to SalesTax@RDOequipment.com.

We were a vendor partner of True North Equipment. What is required to continue doing business with RDO?
Vendor partners should contact our Accounts Payable department to request our W-9 and ACH setup forms if you have not already received them by mail. Questions can be directed to AP@RDOequipment.com.