Ordering Parts Online with RDO: A Step-by-Step Guide

8 Oct 2025 Author: Brian Lohse Read time: 3 min

Parts Service

When you need a part, three questions usually come up right away: Is it available? How fast can I get it? And can I trust it’s the right part?

RDO Equipment Co.’s online parts platform is designed to answer those questions quickly and confidently. With one of the industry’s most comprehensive inventories across our stores, advanced forecasting technology to keep the right parts on the shelf and a support team of experts ready to help, our online tools are an extension of the same commitment we bring to the counter.

Whether you’re maintaining equipment between busy seasons or ordering a critical replacement, here’s how to make the most of our online parts platform.

Step 1: Get Set Up with an RDO Account

To shop and order parts online, you’ll need an RDO Account. Once you request one, our team will set it up and link it to your equipment and purchase history, making future orders faster and more personalized.

➜ Watch How to Request an RDO Account

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Step 2: Find the Right Part

Knowing your equipment’s model and serial number is the most reliable way to find the right part. Our custom John Deere catalog integration is built directly into our system, making it easy to match your machine to the exact parts it needs.

If your equipment isn’t John Deere or if you’re unsure which part you need, our team is here to help. Customers can send photos, share serial numbers or even video chat with a parts specialist to confirm the parts they need. You can contact our Parts Support Center or your local parts counter for assistance.

➜ Watch How to Use Our Custom John Deere Parts Catalog

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Step 3: Check Real-Time Inventory

RDO’s online inventory is extensive and shows parts availability in real time. If a part isn’t on hand locally, our daily transfer trucks can move it quickly so that your equipment stays up and running.

➜ Watch How to Check Real-Time Parts Inventory

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Step 4: Place Your Order Quickly

Quick Order makes it fast and easy to reorder parts you use regularly, like filters, fluids or wear items. Simply enter the part numbers, add them to your cart and check out in just a few clicks.

This feature is especially helpful for keeping frequently used seasonal or maintenance items on hand to stay ahead of potential downtime.

➜ Watch How to Use Quick Order

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Step 5: Pay and Finalize Your Order

Once your cart is ready, checkout is simple. You can securely pay online or with your internal charge account, then choose the pickup or delivery option that works best for your schedule.

➜ Watch How to Pay for Parts Online

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Backed by People Who Know Parts

While our online tools give you flexibility and convenience, you’re never on your own. RDO’s Parts Support Center has bilingual specialists across time zones, with expertise in agriculture, construction and Vermeer equipment. They can answer questions, confirm availability and make sure you get the right part when you need it — all backed by our RDO Promise for OEM parts.

Our online tools make ordering simple, accurate and fast. Request an RDO Account to get started, and know that whether you’re ordering online or visiting a local store, RDO’s parts experts are just a call or click away:

Call our toll-free parts support line: 844-736-7278
Shop our real-time parts inventory using your free RDO Account
Use Quick Order if you already know your part number
Enroll in John Deere’s PARTS OnSite™ to keep key parts stocked and swap seasonally

Brian Lohse

Brian Lohse is the Director of Parts Operations at RDO Equipment Co., where he leads the Parts Operations and Parts Support Center teams at the Field Support Office. His teams manage parts inventory, support the field with customer needs and parts lookup and provide training across the organization. Brian joined RDO in 2005 as a Parts Manager in Lisbon, ND, and has since held roles as Store Manager, Regional Aftermarket Manager and General Manager of Parts for the Agriculture Division before stepping into his current position in 2021. Outside of work, he enjoys time with his wife of 30 years, Shari, along with their three children and five grandchildren.

Find the Part You Need

Looking for OEM or aftermarket parts? Our online parts inventory is available 24/7 and makes it easy to find and order the parts you need — fast. Explore Our Online Parts Inventory

Ordering Parts Online with RDO: A Step-by-Step Guide

Step 1: Get Set Up with an RDO Account

Step 2: Find the Right Part

Step 3: Check Real-Time Inventory

Step 4: Place Your Order Quickly

Step 5: Pay and Finalize Your Order

Backed by People Who Know Parts

Find the Part You Need

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